Privacy policy

SARL Normandie Arômes takes the protection of your personal data seriously. This policy explains what data is collected via www.normandiearomes.fr, why, for how long, and what your rights are, in accordance with the General Data Protection Regulation (GDPR).

Data controller

SARL Normandie Arômes, 2 rue Solange Ledoux, 27220 Foucrainville, France — contact@normandiearomes.fr.

Data collected and purposes

Contact / sample request formName, e-mail, phone, company, message — to respond to your business or technical request. Legal basis: legitimate pre-contractual interest.
"Thuja collection" callback formName, phone, town, message — to organise your free thuja cuttings collection. Legal basis: pre-contractual step taken at your request.
Audience measurement (statistics cookies)Pages viewed, referrer, device — to improve the website. Legal basis: consent, collected via the cookie banner.
Marketing cookiesPossible advertising tracking. Legal basis: consent.

Retention period

Contact form data is kept for 3 years from the last exchange. Statistics and marketing cookies are kept for a maximum of 13 months.

Recipients

Your data is intended for SARL Normandie Arômes and is never sold or transferred to third parties. It may be shared with our technical subcontractors (OVH hosting, audience measurement tool) strictly to the extent necessary for their service.

Your rights

Under GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. You can exercise these rights by writing to contact@normandiearomes.fr or by post to 2 rue Solange Ledoux, 27220 Foucrainville, France. You also have the right to lodge a complaint with the French data protection authority (CNIL, www.cnil.fr).

Cookies

A cookie management banner lets you accept or refuse non-essential cookies (statistics, marketing) category by category on your first visit. Strictly necessary cookies do not require consent. You can change your choices at any time via the "Manage my cookies" link in the footer.

Security

SARL Normandie Arômes implements reasonable technical and organisational measures to protect your data against loss, unauthorised access or disclosure.